Glove and Lotus is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This privacy policy sets out how Glove and Lotus will use and protect any information given to us when you use this website and by completing an enquiry form.

What we collect

We may collect the following information via our enquiry form:

• Identity information, that is your first and last name, title and gender
• Contact information, that is your email address and telephone numbers
• Other information relevant to customer surveys and/or offers

What we do with the information

• We may use the information to improve and administer our website and services and deliver  relevant website content.
• We may use the information to enable you to periodically receive promotional emails about our services, special offers, events or other information which we think you may find interesting using the email address you provided to us via our enquiry form or through placing an order.
• We may use the information to manage our relationship with you, this will include taking a survey or leaving a review.

What we will not do with the information

• We will not sell, distribute or lease your personal information to third parties. 

Security

To safeguard and secure the information collected and prevent your data being accidentally lost, used, disclosed, altered or accessed in an unauthorised way, we have put in place appropriate security procedures and have limited access to those employees or agents who have a business need to know.

How we use cookies

By using the Glove and Lotus website you agree to allow our site to take cookie information. A cookie is a small file which asks permission to be placed on your computer’s hard drive and helps analyse web traffic. Cookies allow web applications to respond to you as an individual. This information we use only to improve our overall web site performance and customer experience. Cookies in no way give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if preferred. This may prevent you from taking full advantage of this website.

Controlling your personal information

In certain circumstances, you may request access to the personal information we hold about you as is your legal right under data protection laws. You may choose to restrict the collection or use of your personal data, correct it, have it transferred or choose for it to be erased. We may charge a reasonable fee to access your personal information. If you would like to receive a copy of the information we hold on you, please email us at moira@gloveandlotus.com

You may withdraw your consent for us to use your personal information at any time by emailing us at moira@gloveandlotus.com However this will not prevent the lawfulness of any processes undertaken before you withdraw consent.

Glove and Lotus may change this policy on occasion by updating this page.